Adjustment of services

measures covid19 :

  • A physical reception for the files (permits/grants) is available every Tuesday and Thursday from 10am to 12pm via the accessible door and its intercom.
  • Access is restricted to 1 person at a time
  • No certificate of deposit or acknowledgement of receipt will be issued.
  • You also be able to submit your requests by registered mail via the postal services.
  • You can contact us by e-mail at

Telephone hotlines are available:

  • Urban Development Directorate: daily from 9am to 12pm on +32 (0)2 432 85 50
  • Urban Renewal Directorate: Monday, Thursday and Friday from 9am to 12pm on +32 (0)2 432 84 00
  • For other directorates: daily from 9am to 4pm on +32 (0)2 432 83 00
Mont des arts, stijn Bollaert ©
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