Grant telephone helplines

Our telephone helpdesk is temporarily closed; it will reopen as soon as we have information on budget availability and a government decision regarding a new grants scheme for 2025 and/or 2026.

  • Any questions regarding a Renolution grant with a file number starting with UR2 must be submitted exclusively via the IRISbox platform.
  • For questions about a grant file with a number starting with 51 or 54, you can send an email to primesrenovation@urban.brussels.

Thank you for your understanding.